Zoom activates ‘catching up’ features for latecomers
Zoom has introduced new features to compete with other team communication applications. These features are anticipated to assist latecomers to virtual meetings in catching up.
The capabilities include AI-driven meeting summaries, email responses based on prompts, whiteboard generation, video huddles, and a meeting scheduler.
The company asserts that the new features will increase competition between its cloud-based video conferencing platform and rivals such as Slack, Calendly, Google, and Microsoft, in addition to facilitating meetings.
In February, the technology company laid off 1,300 employees, or 15% of its workforce.
The company says it wants users to utilise more of its tools in the performance of their duties, so it has made its email and calendar clients available to all users.
Even if you join a meeting in the middle, Zoom's Zoom IQ assistant will provide AI-powered summaries and "ask further questions." At the conclusion of the meeting, the bot will post a summary to Zoom's team chat. TechCrunch reported that the assistant can also summarise chat threads in the team chat.
Previously, Zoom IQ could automatically record highlights, divide a meeting into chapters, and list action items.
Additionally, the company launched Zoom IQ for Sales in 2017 to provide sales teams with insights from video calls.
The company notes that in today's work environment, employees find it increasingly difficult to balance workday priorities between emails, team chats, meetings, and project management tasks, and that teams are searching for ways to co-create more effectively in real time.
Smita Hashim, Zoom's chief product officer, stated, "AI solutions have been a part of our products for a long time, empowering customers to be more productive."
"We are excited to expand our capabilities with the addition of new, large language models. Hashim told Computer Weekly that the company's novel approach to artificial intelligence will provide customers with the flexibility they desire and significantly enhance collaboration and customer relations.
Zoom Scheduler, formerly Zoom Spots, is a tool similar to Calendly that allows users to share their availability for booking appointments. It also introduced Zoom Huddles, which are virtual coworking spaces where individuals can drop in or drop out at any time.
TechCrunch reports that Zoom's stock has declined by more than 40 percent in the past year. In the first quarter results for the 2023 fiscal year, the company reported its first quarterly loss of $108 million since 2018. This fiscal year, the company anticipates revenue between $4.43 billion and $4.45 billion, with growth of 1.1%.
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